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Azul linhas aéreas. Companhia aérea do Brasil.
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About Azul
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  • For your trip
    • From/To Brazil
    • Flights within Brazil
    • Services
  • Azul experience
    • International Flights
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    • Drinks and Snacks
    • Espaço Azul
  • About Azul
    • About Azul
    • Legal Notice
    • Privacy Policy
    • Azul and Trip
    • Work with Us
    • Route Map
    • Investor Relations
  • Customer Service
  • Contact us
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International Experience

International Experience

Get to know the Azul experience.

Airport Bus Service

Airport Bus Service

More comfort and economy

International Flights

International Flights

Important information for your trip.

ECONOMY Fare

  • 100% Tudo<strong>Azul</strong> points;
  • Cancellation and Change Fee = <ECONOMYCANCELFARE/>;
  • No-show fee = <ECONOMYNOSHOWFARE/>;
*Pontos disponíveis em 10 dias úteis da data do voo.

BUSINESS Fare

  • 100% Tudo<strong>Azul</strong> points;
  • Cancellation and change Fee = USD 200;
  • No-show Fee = USD 300;
  • Bagage 3 bags of 23kg each per customer;

Fare maisAzul

  • 100% Tudo<strong>Azul</strong> points;
  • Cancellation and change Fee = USD 175;
  • No-show Fee = USD 300;
  • Bagage 1 bags of 23kg each per customer;

Fare Azul Super

  • 100% Tudo<strong>Azul</strong> points;
  • Cancellation and change Fee = USD 150;
  • No-show Fee = USD 300;
  • Bagage 2 bags of 23kg each per customer;

Fare Azul sUPER

  • 100% Tudo<strong>Azul</strong> points;
  • Cancellation and change Fee = USD 200;
  • No-show Fee = USD 300;
  • Bagage No bags of 23kg each per customer;

  • 120,00 

Fare

Tudo<strong>Azul</strong> points R$ 1 = 1 pts**
Earlier flights € 150,00
Live SKY*, Snacks and beverages <small>*Available in Embraer aircraft only.</small>
Seat Assignments 150,00
1 piece of (23kg) $ 20,00
$ 30,00/airport
1 piece of (23kg) R$ 60,00
R$ 120,00/airport

Fare

Tudo<strong>Azul</strong> points R$ 1 = 1 pts**
Earlier flights € 100,00
Live SKY*, Snacks and beverages <small>*Available in Embraer aircraft only.</small>
Seat Assignments
1 piece of (23kg)
1 piece of (23kg)

Tudo<strong>Azul</strong> points

Cancellation and Change Fee R$80,00
No-show fee R$120,00 
Not eligible for point accumulation

No problems, you can add more baggages at the airport. But attention: if the weight of the checked luggage exceeds 23kg, you will be charged an additional fee.

For your trip

  • International Flights
  • Services
  • Information
  • Contract Carriage

Azul Experience

  • International Experience
  • Bus
  • Azul Space
  • Food & Snacks

About Azul

  • Investor Relations
  • About Azul
  • Privacy Policy
  • Legal Notice
  • Azul and Trip

Customer Service

  • Baggage Fees
  • Optional Services and Fees
  • Contract of Carriage
  • Customer Services Plan
  • Tarmac Delay Plan
  • DOT Contact Information
  • How to Complain

Payment Methods

  • CreditMastercard,Visa,Amex,Uatp,Diners,Discover,
  • Online DebitSafetyPay,

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PURCHASES IN REAIS: Purchases made through Azul’s website and the "mobile application” (via smartphones and tablets) are exempt from the issuance/convenience fee. This issuance/convenience fee is charged on purchases made at airport counters, physical stores, and through the company’s call center. Airports and physical stores: On domestic flights, the amount charged is of R$ 95.00 for purchases with a total value up to R$ 950.00 or 10% of the amount of the fare when it exceeds R$ 950.00. On international flights, the issuance/convenience fee is of 7% of the amount of the fare paid. Call Center (+55 11 4003-1118): The amount charged starts at R$ 95.00 (ninety five reais) per passenger and per trip leg on domestic flights, and at R$ 160.00 (one hundred and sixty reais) per passenger and per trip leg on international flights. Tickets with flexible conditions (Class Y reservation): Available for sale via Call Center only. No change or cancellation fees will be charged. Refund of 95% (ninety-five percent) of the ticket value. No issuance fee will be charged.

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PURCHASES IN POINTS AND POINTS + MONEY: For reservations issued with points or points + cash through the TudoAzul service channel (+55 11 4003-1141), physical stores or at airports, the Redemption Fee is from R$ 95.00 (ninety five reais) per passenger for domestic flights and from R$ 150.00 (one hundred and fifty reais) per passenger for international flights. For bookings issued with points or points + cash on the AZUL website (logged in TudoAzul) and mobile application (via "smartphones" and "tablets"), for domestic flights the value of the Redemption Fee is from € 9.00 EUR (nine euros) per passenger and per leg, with redemption fees for flights with a date greater than or equal to 120 days being exempt from the Redemption Fee, and for international flights the Redemption Fee is from € 25.00 EUR (twenty five euros) per passenger and per leg, and emissions made for flights with a date greater than or equal to 150 days will be exempt from the Redemption Fee.There will also be an exemption from the collection of the Redemption Fee, regardless of the advance of the reservation, if the purchase is made at the Campinas airport, provided that the issue is made by the holder of the TudoAzul Program and for his own trip. Azul Linhas Aéreas informs that it only sells airline tickets through the official channels mentioned. Fake messages have been improperly sent via e-mail by unauthorized people. We inform you that we do not send e-mails for the granting of airline tickets upon presentation of a numbered coupon at the company's windows and asks customers to disregard any e-mails with such content.

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Questions?

Please call Azul Linhas Aéreas Brasileiras S/A:

@phone
From 06am thru 12am (Brasília’s time)
+1 888 587 2985
From USA and Canada (toll free)
© 2020 Azul - Linhas Aéreas BrasileirasAv. Marcos P. de U. Rodrigues, 939 - Edif. C. Branco Office Park, Torre Jatobá, 11º andar Alphaville Industrial - Barueri, SP - 06460-040 - CNPJ: 09.296.295/0001-60
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