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Azul linhas aéreas. Companhia aérea do Brasil.
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About Azul
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  • For your trip
    • From/To Brazil
    • Flights within Brazil
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  • Azul experience
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  • About Azul
    • About Azul
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    • Work with Us
    • Route Map
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  • Contact us
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International Experience

International Experience

Get to know the Azul experience.

Airport Bus Service

Airport Bus Service

More comfort and economy

International Flights

International Flights

Important information for your trip.

ECONOMY Fare

  • 100% Tudo<strong>Azul</strong> points;
  • Cancellation and Change Fee = <ECONOMYCANCELFARE/>;
  • No-show fee = <ECONOMYNOSHOWFARE/>;
*Pontos disponíveis em 10 dias úteis da data do voo.

BUSINESS Fare

  • 100% Tudo<strong>Azul</strong> points;
  • Cancellation and change Fee = USD 200;
  • No-show Fee = USD 300;
  • Bagage 3 bags of 23kg each per customer;

Fare maisAzul

  • 100% Tudo<strong>Azul</strong> points;
  • Cancellation and change Fee = USD 175;
  • No-show Fee = USD 300;
  • Bagage 1 bags of 23kg each per customer;

Fare Azul Super

  • 100% Tudo<strong>Azul</strong> points;
  • Cancellation and change Fee = USD 150;
  • No-show Fee = USD 300;
  • Bagage 2 bags of 23kg each per customer;

Fare Azul sUPER

  • 100% Tudo<strong>Azul</strong> points;
  • Cancellation and change Fee = USD 200;
  • No-show Fee = USD 300;
  • Bagage No bags of 23kg each per customer;

  • 120,00 

Fare

Tudo<strong>Azul</strong> points R$ 1 = 1 pts**
Earlier flights € 150,00
Live SKY*, Snacks and beverages <small>*Available in Embraer aircraft only.</small>
Seat Assignments 150,00
1 piece of (23kg) $ 20,00
$ 30,00/airport
1 piece of (23kg) R$ 60,00
R$ 120,00/airport

Fare

Tudo<strong>Azul</strong> points R$ 1 = 1 pts**
Earlier flights € 100,00
Live SKY*, Snacks and beverages <small>*Available in Embraer aircraft only.</small>
Seat Assignments
1 piece of (23kg)
1 piece of (23kg)

Tudo<strong>Azul</strong> points

Cancellation and Change Fee R$80,00
No-show fee R$120,00 
Not eligible for point accumulation

No problems, you can add more baggages at the airport. But attention: if the weight of the checked luggage exceeds 23kg, you will be charged an additional fee.

For your trip

  • International Flights
  • Services
  • Information
  • Contract Carriage

Azul Experience

  • International Experience
  • Bus
  • Azul Space
  • Food & Snacks

About Azul

  • Investor Relations
  • About Azul
  • Privacy Policy
  • Legal Notice
  • Azul and Trip

Customer Service

  • Baggage Fees
  • Optional Services and Fees
  • Contract of Carriage
  • Customer Services Plan
  • Tarmac Delay Plan
  • DOT Contact Information
  • How to Complain

Payment Methods

  • CreditMastercard,Visa,Amex,Uatp,Diners,Discover,
  • Online DebitSafetyPay,

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PURCHASES IN REAIS: Purchases made through Azul’s website and the "mobile application” (via smartphones and tablets) are exempt from the issuance/convenience fee. This issuance/convenience fee is charged on purchases made at airport counters, physical stores, and through the company’s call center. Airports and physical stores: On domestic flights, the amount charged is of R$ 50.00 for purchases with a total value up to R$ 500.00 or 10% of the amount of the fare when it exceeds R$ 500.00. On international flights, the issuance/convenience fee is of 7% of the amount of the fare paid. Call Center (+55 11 4003-1118): The amount charged starts at R$ 55.00 (fifty five reais) per passenger and per trip leg on domestic flights, and at R$ 150.00 per passenger and per trip leg on international flights.

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PURCHASES VIA POINTS: For reservations issued via points via the customer service channel (+55 11 4003-1141), the amount charged starts at R$ 55.00 (fifty five reais) per passenger for domestic flights and at R$ 150.00 (one hundred and fifty reais) per passenger for international flights. For reservations issued via points on the website: for domestic flights, the amount charged starts at R$ 31.90 (twenty seven reais and ninety cents) per passenger, and per trip leg for international flights at R$ 100.00 (one hundred reais) per passenger and per trip leg. An exemption from the issuance/convenience fee will be made if the purchase is made via the mobile application (via smartphone or tablet) or at airport stores (provided the issuance is made by the point holder for his/her own journey). Azul Linhas Aéreas informs that it only sells airline tickets through the official channels mentioned. False messages have been unduly sent via email by unauthorized persons. Please know that we do not send emails to grant airline tickets via the presentation of a numbered coupon at the company's ticket windows and we ask our customers to disregard any emails with such content. <br/> <br/> <br/> <br/>Azul only sells tickets through the official channels listed above. False email messages have been sent to consumers by unauthorized persons. Azul hereby informs that it does not send emails containing coupon numbers to be exchanged for air tickets, and requests its customers to disregard any emails received with such content.

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Questions?

Please call Azul Linhas Aéreas Brasileiras S/A:

@phone
From 06am thru 12am (Brasília’s time)
+1 888 587 2985
From USA and Canada (toll free)
© 2020 Azul - Linhas Aéreas BrasileirasAv. Marcos P. de U. Rodrigues, 939 - Edif. C. Branco Office Park, Torre Jatobá, 11º andar Alphaville Industrial - Barueri, SP - 06460-040 - CNPJ: 09.296.295/0001-60
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